- Shipping & Returns
Shipping & Returns
You may return new, unopened/unused items within 30 days of delivery for a full refund minus the original shipping cost.
The following conditions apply:
- You may return any unused product within 30 days of purchase.
- In the event of you receiving a damaged order please contact us within 24 hours so we can file a claim with the carrier.
- All returns must be unused and in original packaging.
- In the event that it cost more to ship your order than the flat $9.95 your refund will be adjusted accordingly. For example your order was $100.00 and you paid the $9.95 flat rate shipping and the actual shipping cost was $15.00 you will only be refunded $94.95 ($109.95-$15.00).
- In the event your item qualified for free shipping, the full shipping price will be deducted from the refund amount.
- No refunds will be issued on shipping.
- Please do not write or deface original packaging.
- Pack the product properly so it will not be damaged during shipping.
- Do not place shipping label on original packaging.
- All orders must have freight prepaid.
- It is your responsibility to insure the returning item for its full value to protect yourself from a lossed or damaged item.
- It is your responsibility to get a tracking number on returned merchandise. We cannot give you a refund for merchandise that does not arrive at our warehouse.
- Sorry, no returns on close-outs or special orders.
Please contact us by phone or email before returning any product.
PO Box 901
806 W. Pridemore Dr.
Lincoln, AR 72744
We strive to ship all orders that are received by 3:45 pm central time on the same day the order is placed, excluding weekends and holidays. If an item is backordered or unavailable we will notify you via email as quickly as possible.
Flat Rate Shipping
What does $9.95 flat rate shipping mean?
- You can order as much as you want in any quantity and your shipping is only $9.95.
How will my order ship?
- We will choose the option that works best.
- Depending on your location, size / weight of your order, and what you ordered we will choose the shipping option that is the most efficient.
- If you specifically want UPS Ground or Priority Mail please select this option in the shipping options.
What if I order a small quantity, isn't $9.95 a bit high?
- You can choose from the following shipping methods at the end of check-out:
- First Class Mail, Priority mail, UPS Ground, 3-Day Select, 2nd Day Air, and Next Day Air.
- These options may or may not be cheaper than $9.95 depending on the weight of your order.
I live outside the US can I use the $9.95 flat rate shipping?
- Unfortunately we only honor the $9.95 flat rate shipping within the US. Please email us for a shipping quote at email@example.com
I live in Hawaii or Alaska can I use the $9.95 Flat rate shipping?
- Most of the time we will allow this. Certain items such as shocks, radiators, and larger orders we may have to adjust the shipping
If you have a question that is not addressed here please email us at firstname.lastname@example.org
We offer USPS Priority Mail, USPS First Class Mail, Fed-Ex Ground, UPS Ground, UPS 3 Day select, UPS 2nd Day Air, and UPS Next Day Air.
- USPS First Class Mail 1-5 Days
- USPS Priority Mail 1-3 Days
- Fed-Ex Ground 1-5 Days
- UPS 1-6 Days
See maps at bottom of page for delivery times
We welcome most international orders as long as the following guidelines are accepted by the international buyer:
- Please contact us before making purchase
- All items shipped will have actual value posted. We will not mark as a gift or undervalue the product/products.
- All payments are accepted through Paypal only and they must be in US dollars.
- If you are not a Paypal member, payments can still be made using Paypal.
We can ship using one of the following methods of your choice:
USPS Priority International Mail
USPS Express International Mail
FedEx Priority and Economy International
We ship to the following Locations:
Canada, Mexico, United Kingdom, Germany, & Australia.
If you do not live in one of these regions please contact us.
If you need Racing/High performance products that are not listed on our website, please let us know what you need and we can source them for you.
We have access to most major performance brands.
If you are an International Performance Retailer we have volume discounts on most items on our website
FedEx Shipping Map
UPS Shipping Map